CustomCAN: Unlocking CANbus data for forklift telematics – Global Track’s use-case  

Diverse vehicle fleets & inconsistent CANbus standards

Managing vehicle fleets comes with a significant challenge – extracting essential CANbus data from a diverse range of vehicles. However, many GPS vehicles trackers and telematics solutions struggle to keep up due to: 

  • Varied CANbus protocols across vehicles manufacturers 
  • The difficulty of accessing crucial data in non-mainstream vehicles 
  • The constant need for firmware updates to support new models 

For industries such as logistics, warehousing, and heavy equipment management, tracking vehicle location alone is not enough. Access to operational data is crucial for optimizing fleet performance. 

Solution: Ruptela’s CustomCAN for CANbus data extraction from non-mainstream vehicles 

What is CustomCAN? 

CustomCAN is a firmware feature in Ruptela devices that allows to manually configure and extract CANbus data from vehicles not natively supported in Ruptela’s Supported Vehicle List

This feature is especially useful for: 

  • Software tracking providers needing custom data extraction 
  • Companies managing diverse fleets with mixed vehicle types, including older models and electric vehicles. 
  • Industrial equipment, like forklifts and heavy machinery, use unique CANbus formats, which require manual setup 

Devices that support CustomCAN

CustomCAN is supported in Ruptela’s tracking devices, which share key features such as CANbus data reading, LTE connectivity, BLE 5.0, internal GNSS, multiple digital and analog inputs/outputs, remote firmware updates and configuration via Ruptela’s Device Management Platform and Device Center: 

Use-case of CustomCAN: Global Track’s forklifts project

About Global Track

Global Track is a Malaysia-based telematics solutions provider, dedicated to offering customized tracking solutions for businesses of all sizes. Starting they path in 2003, the company has grown into a leading name in fleet monitoring, providing innovative GPS tracking, vehicle management, and customized telematics solutions. Global Track faced a challenge when implementing a forklift telematics solution for a local industrial forklift provider. 

Challenge: No support for Lonking CDP25 EV 

As a Chinese-manufactured forklift, the Lonking CDP25 EV did not have a pre-configured CANbus profile in Ruptela’s Supported Vehicle List. This meant that critical data points were inaccessible through traditional way of configuring CANbus interfaces in Ruptela’s Device Center. 

Solution: CustomCAN on Pro5 Lite for forklift telematics 

To overcome these limitations, Global Track deployed Ruptela’s Pro5 Lite with CustomCAN, enabling them to manually configure and extract CANbus data. With this setup, Global Track successfully retrieved: 

Battery Percentage 

Forklift’s Speed 

Fork Lifting/Tilting Status 

Battery Charging Status 

Engine Hours 

This enabled their partner to optimize fleet management and improve operational oversight. 

Conclusion: Expanding telematics beyond conventional fleets

For businesses looking to maximize the potential of fleet tracking, Ruptela’s CustomCAN is a game-changer. It allows flexible CANbus data extraction, ensuring no vehicle is left behind in real-time fleet monitoring. With Pro5 Lite, Smart5, and HCV5 Lite, Ruptela provides scalable GPS tracking devices that adapt to diverse vehicle fleets. 

Why CustomCAN? 

Extract data from unsupported vehicles 

Enhance fleet tracking beyond just location monitoring 

Expand telematics services into new industries and vehicle types 

Get started with CustomCAN today

Are you looking for a flexible telematics solution that enables CANbus data extraction for non-standard vehicles? Ruptela – where efficiency meets vehicle data excellence at the best price! Contact us via the form below to discover how CustomCAN can help you enhance your fleet management strategy. 

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