Fleet Complete, a global leader in telematics, has built a long-standing partnership with Ruptela, driven by the belief that strong relationships are key to delivering reliable and innovative solutions worldwide. With its headquarters in Toronto, Fleet Complete operates in markets across North America, Mexico, Australia, and Europe. Paul ten Haaf, Managing Director of Fleet Complete Europe, reflects on over 15 years of collaboration with Ruptela and the success they’ve achieved together.
“One of the main things that I feel is so important when it comes to hardware is quality,” Paul ten Haaf shares. Fleet Complete demands reliable hardware that keeps working after installation, minimizing the need for maintenance or repairs. According to Paul, Ruptela’s hardware has consistently delivered on this front.
Beyond hardware, the strength of their partnership lies in the people. Fleet Complete’s representative emphasizes that the long-standing relationships between the teams at both companies have fostered a deep sense of trust and understanding. “We’ve known each other for such a long time,” he notes, “and gone through challenges, but we’ve always fixed them. Over the years, Ruptela and Fleet Complete have gained a lot of trust, which is priceless. Our continuous cooperation is based mostly on this personal link, openness, and transparency.
Among the many solutions Ruptela provides, Fleet Complete particularly values Ruptela’s fleet-sharing solution with keyless vehicle entry. This solution allows Fleet Complete to offer customers a seamless experience, from vehicle reservations to entry and fleet management – all controlled directly through GPS tracking hardware.
“What we do with fleet sharing is working really well,” says Paul. “And if we wouldn’t have had Ruptela, like the solution that we have today – the fleet solution with keyless entry into the vehicle, managing all the reservations inside the device – we couldn’t have done that without Ruptela.”
This partnership enables Fleet Complete to provide strong market solutions that meet the evolving needs of their clients across Europe. The fleet-sharing system simplifies fleet management and improves the customer experience, enhancing the overall value Fleet Complete delivers.
The emphasis is turning to electric vehicles (EVs) as Fleet Complete and Ruptela gaze ahead. Although local adoption of EVs differs, Paul ten Haaf points out that demand for data from electric vehicles is rising all throughout Europe.
“There’s a lot of demand for electric vehicle data reading,” Paul explains. “We’re working together to get to that point. It’s not a challenge, but something we need to work through – getting more data about electric vehicles on our platform.” Fleet Complete sees great potential in this area and views Ruptela as a key partner in advancing their electric vehicle solutions. swers during the weekends or at least getting answers on Mondays early morning,” Tomislav notes.
Fleet Complete and Ruptela have had a long-standing relationship distinguished by creativity, dependability, and a shared dedication to quality. Particularly in the field of electrification, as both businesses develop and negotiate the future of fleet management, their cooperation will keep fleets across Europe with innovative ideas.
With Ruptela at their side, Fleet Complete is sure they will keep meeting and surpassing their customers’ always-rising needs, opening the path for fleet management going forward.