FAQ

Contact your region Sales Manager or if you are not sure who your region Sales Manager is, contact the support team, and they will help you reach out to the right person. 

• If you are Ruptela‘s client, please contact the support team by email: [email protected] 

• If you are not our client yet, please fill out the lead form below, and we will contact you as soon as possible.

Yes, we have the complete solution option with the software. 

If you are new in the transport telematics field and our devices/solutions, we will provide a limited-time onboarding process together with our Field Application Engineers team. They will show and teach you how to use/connect/configure our devices and provide all the necessary know-how to be self-confident with Ruptela hardware.  

You can view the full list of supported Heavy and Light Commercial Vehicles here.

Explore our collection of video tutorials on various topics by visiting our How-To Video Library.

For detailed instructions on vehicle compatibility, visit our LCV Wizard Guide. You can also reach out to our support team for personalized assistance—our specialists are ready to help. Contact us at [email protected].

Visit our documentation portal, enter the device name (e.g., HCV5 Lite) in the search bar, and access all the relevant data sheets and information you need.

Please contact our support team by providing contacts and working hours mentioned below, and we will help to solve your problem or answer your questions: 

Tech. Support phone numbers: 

• English: +37052862527
• Spanish: +37052461550
• Lithuanian: +37052045030
• Polish: +48222092532

Tech. Support Email: [email protected] 

Tech. support working hours are Monday to Friday, from 7AM – 2AM (GMT +02:00) (EET). 

To explore partnership opportunities, simply fill out our partner application form, and our team will get in touch to discuss the possibilities.

Explore our full range of products by visiting our Product List page.

We are a global company and communicate in 10 different languages:

Lithuanian, English, Russian, Arabic, Hindi, Spanish, Italian, Polish, French, and Urdu.

All the devices are manufactured in our own production facility in Kaunas. We have testing laboratories and make a lot of tests before the device is launched into the selling phase. This way, we can guarantee the best quality and price ratio.